Litecoin to wrong wallet address


#1

Hi please can give someone advice. I was given a Litecoin wallet address by Ledger. I saved this receiving adress at Kraken and successfully withdrew the coins to that wallet.
But my balance kept zero, so I then realized the adress in my wallet is different to the one previously given.
This is so upsetting - is anyone able to give advice? In English or German - thanks a mill