Tokens were received in wallet but blockcypher shows zero balance


#1

LTC sent properly to wallet but BlockCypher shows the balance of the wallet as 0. Any suggestions or explanation here? Thanks.


#2

do you have a transaction id?


#3

Yes.
49ded1eca473957acd7c103e1b1f76d10497850cb018e31b56ccb35e0670e68c


#4

Is it 0.76019 LTC you sent?


#5

Yes it is.


#6

Which wallet are you using?


#7

Electrum-LTC

MarcJ are you tech support for litecoin.com?


#8

There is no tech support for Litecoin. Litecoin is an open source project, is a community, is a bunch of people doing their best on their free time.


#9

Thanks for the explanation. I was able to transfer these tokens out and send them back to their source account. So they were at least real tokens. But now that we saw this transaction fail I am not sure if we can use LTC or at least not sure if the Electrum LTC wallet is reliable enough.