Where are my funds?

Hello

I am trying to withdraw funds from Litecoin. I am new to cryptocurrencies. I downloaded the Litecoin LTC app, spoke to customer service and keep encountering problems. Can someone assist me with a direct answer?

Thank you

AJ

I’ll be happy to help you.

Please keep in mind that this is a volunteer lead forum.

Please clarify. You mentioned you are trying to withdraw funds from Litecoin, what exactly does that mean?

Also, you downloaded the Litecoin LTC app, from where?

Last question to fully understand your situation, what/where is that customer service you’re talking about? How do you talk to them?